Store Policies
Customer Care
If you have any questions or concerns, please contact us via email only at keyairahco@gmail.com. Allow 24-48 hour for a response.
Privacy & Safety
All of your personal information is secured with Keyairah Co., and strictly used to provide services.
To further learn about how our platform uses your private information, click: https://www.shopify.com/legal/privacy/customers.
Payment Methods
- Credit/Debit Cards
- PayPal
- Offline Payments
Shipping Policy
All packages are shipped through USPS. Shipping costs vary on the weight of your package. Prices are strictly a cost to get your package to you! Your item will be shipped after the processing time is over. Once your item is shipped you cannot cancel, modify, or be refunded your order unless product descriptions state otherwise. No exceptions.
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USPS First Class Package: 1-5 business days
USPS First Class International Package: 7-21 business days
USPS Priority Mail: 1-3 business days
USPS Priority Mail International: 6-10 business days
USPS Priority Mail Express: Next Day-2 business days
USPS Priority Mail Express International: 3-5 business days
Return & Exchange Policy
If you no longer want your order before it is shipped, you have a 24 hour window to contact us via email to cancel your order and be fully refunded. When shopping with Keyairah Co., you are agreeing to no returns. We do not support returns at any costs. If our product description states otherwise, it is accepted.
If your package is stolen, lost, or damaged, Keyairah Co. is not responsible. Please contact United States Postal Services or your local post office. If you have any further questions or need more assistance, please email us at and we will gladly assist you!
Please read our product descriptions before purchasing. Some of our products may have special policies opposed to others. Some products may also allow returns/exchanges.